The Puppy Academy
Privacy Policy
Last updated: October 28, 2026
This policy explains how The Puppy Academy handles information collected through this website and training-request forms.
Scope
This policy applies to information collected through thepuppyacademy.com, https://introthepuppyacademy.com and the training request forms linked from these sites.
Information We Collect
When you request training, we collect the information you provide in the form, including your name, email address, phone number, puppy's name, age, breed, recent health or medication response, and any message you choose to provide. We also collect your selected SMS consent choice. We may receive attribution details such as referral source, campaign information, and the page you used to reach us.
How We Use Information
We use request information to respond to you, discuss training, arrange the next step, support our services, understand which outreach brings visitors to the site, and keep our records accurate.
How Information Is Shared
We share information only with service providers that help us operate the site, process training requests, communicate with you, or support our business operations. We may also disclose information where required by law or to protect the rights, safety, and property of The Puppy Academy, our clients, or others.
Text Messages
When you submit a request through a form that displays a text-message consent notice, we may use the phone number you provide to contact you about your request and training-related next steps. Message and data rates may apply. You can withdraw consent using the opt-out instructions included in a message or by contacting us.
Retention And Security
We retain request information for as long as reasonably necessary to manage requests, provide services, maintain business records, and meet applicable obligations. We use reasonable administrative and technical measures designed to protect the information we handle; however, no online transmission or storage method is completely secure.
Your Choices
You may contact us to ask about the information associated with your request, update your contact details, or ask us to stop contacting you through a particular channel. We will respond as required by applicable law.
Updates To This Policy
We may update this policy when our practices or legal requirements change. The date above shows when this version was last updated.
Contact Us
For privacy questions, contact The Puppy Academy at bark@thepuppyacademy.com, call (424) 247-9461, or write to 528 Pacific Coast Highway, Hermosa Beach, CA 90254, United States.